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Error "A JavaScript error occurred in the main process"#102

Fresh install CaptureAge 1.4.13, and when the installation finish, this error pops up.
I tryed the client, and the offline installation, and the same error is showing. Im sure the attached file can said more than I.
Thank you for your help.

4 years ago

Hey, what OS are you running when you run into this issue? CaptureAge only support Windows 10/11 currently, I think I see part of a windows clock on the side of the screenshot?

4 years ago

Windows 10

4 years ago

Would you be able to send me a file called “redistributables_installed.log” it should be located in “%LOCALAPPDATA%\Programs\CaptureAge”

We believe this looks like an issue on your visual studio redistributables failing to install properly, this file hopefully has further details on the error occuring.

Please send it to: SirLaurenceNZ#5028 on discord or support@CaptureAge.com

After you’ve sent that through you could try running VC_redist.x64.exe which should be located here “%LOCALAPPDATA%\Programs\CaptureAge\resources”

Let me know if you need any help with those steps.

4 years ago

i can’t find this folder, i unistall CaptureAge and deleted his folders, im not sure if i delete this folder too. But it was a problem with te VC_redist.x64.exe. Because after that error appear the game won’t start, saying there was some .dll missing. So i download the VC.. exe and reinstalled and the game works fine. But i don’t reinstall CaptureAge because 1) i want the game to run, and 2)im not sure if i install CaptureAge again it shows the same error and don’t let me start the game.

4 years ago
Changed the status to
Archived
3 years ago